3.1 Our test kits are designed to detect the specific pathogen, antibody, antigen, or marker described on the product packaging.
3.2 These products are typically performance-tested using known positive and known negative samples as part of quality and validation procedures.
3.3 Many products are also compared against other established laboratory or commercial reference methods during validation.
3.4 Performance figures may vary by product type, specimen type, timing of testing, and real-world use conditions.
4. Comparison With PCR & Laboratory Testing
4.1 Different test methods measure different biological targets. Some rapid tests detect antigens or antibodies, while PCR and other molecular methods detect genetic material.
4.2 PCR and similar laboratory methods may be more sensitive in certain situations and may detect lower levels of target material.
4.3 Because test methods differ, results between rapid tests and laboratory tests may not always match at every stage of infection or exposure.
4.4 Where certainty is required, laboratory confirmation should be considered.
5. Single-Use Components & Safe Handling
5.1 Components supplied with our test kits, including safety lancets, swabs, pipettes, collection tools, and similar accessories, are intended for single use only unless explicitly stated otherwise.
5.2 Once activated or used, a safety lancet cannot and should not be reused.
5.3 Reuse of single-use items may create contamination risks, unreliable results, injury risks, or infection risks.
5.4 Customers must carefully follow all instructions regarding sample collection, use, and disposal of kit components.
5.5 Used components should be disposed of responsibly and in accordance with local regulations where applicable.
5.6 Product instructions may also be available on our Instructions for Use page where applicable.
6. Swab Test Guidance
6.1 For swab-based tests, follow the specific sampling instructions supplied with the product.
6.2 Cervical or vaginal swab testing is generally not recommended during menstrual bleeding unless the product instructions explicitly state otherwise.
6.3 Menstrual blood or contamination of the sample may affect specimen quality and may lead to invalid or less reliable results.
6.4 If testing during a period cannot be avoided, consider waiting until bleeding has ended or consult a healthcare professional.
7. Accuracy & Limitations
7.1 Test accuracy may be affected by timing of testing, incubation or window periods, specimen quality, storage conditions, expired products, contamination, or user error.
7.2 False positive, false negative, or invalid results may occur with any screening product.
7.3 A negative result does not always rule out infection, condition, or disease.
7.4 A positive result should be followed up with a qualified healthcare professional.
8. User Responsibility
8.1 Customers are responsible for reading and following all supplied instructions before use.
8.2 Customers are responsible for deciding whether a product is suitable for their circumstances.
8.3 If symptoms are present, persist, worsen, or urgent concerns exist, seek medical attention promptly regardless of the test result.
8.4 Use of products purchased from this website is also subject to our Terms & Conditions.
9. Not for Emergencies
9.1 Our products and website are not intended for emergency medical situations.
9.2 If you believe you are experiencing a medical emergency, contact emergency services or a licensed healthcare provider immediately.
10. No Doctor-Patient Relationship
10.1 Purchasing a product from us or using information on this website does not create a doctor-patient, clinic-patient, or healthcare provider relationship.
11. Limitation of Liability
11.1 To the maximum extent permitted by law, we are not liable for decisions made based solely on self-test results or website content.
11.2 Our liability, where applicable, is limited to the amount paid for the relevant product.
12. Privacy & Support
12.1 Customer information is handled in accordance with our Privacy Policy.