How do you ship?
We ship internationally with EMS and USPS.
Only orders to the US can be tracked on the USPS website.
If your shipping address is not in the US, we will send you an alternative link to track your order.
What does discreet shipping mean?
We ship our test kits in a blank box.
However, we do need to fill in a custom declaration form. We will list the contents as a 'case'.
So, for example, if you ordered a chlamydia test kit, we will list it as 'Ch case' for your privacy.
Our products come with the official retail box and instructions. If you have any specific requests regarding your order, or the shipment, please contact us.
Do you ship to my country?
We ship our test kits worldwide, except to:
Singapore, Taiwan, Pakistan, Kenya, Bangladesh, Egypt, Iraq and Uzbekistan.
Duration of shipment
Your order is dispatched within 24 hours
Delivery will take:
To the US and Canada 5-10 business days.
To Europe about 5-10 business days.
To South America 5 to 25 business days.
To Africa from 10 to 30 business days.
Track a guest order
If you placed an order without registering an account, we will keep you posted through email.
If you want to check the status of your order follow these steps:
- Register an account with the email that you placed the order with.
- Go to 'My account'.
- Click on 'Link Guest Order'.
- Fill in your order number.
- Please note that your email address is greyed out and cannot be edited. This is for your privacy. You need to know your order number and this needs to match your email.
Alternatively open a support ticket and we will help you out.
We understand that you want to receive your order as quickly as possible. Therefore we ship all orders within 24 hours after the placement.
For US customers, you can track your order directly on the USPS website. We will send you the link to track your package.
Please note that very often USPS updates the status from 'Origin post is preparing shipment' to the actual status of your package after the package has arrived in the US.
Please do not worry, your order is already long on the way, this issue derives from the USPS tracking system.
You will see a concrete delivery date once the order is in the US.
STDRAPIDTESTKITS.COM ships worldwide with tracking in discreet packaging, but does not
, market, sell to or ship its STD test kits to the following jurisdictions:
Singapore, Pakistan, Kenya, Bangladesh, Egypt, Iraq and Uzbekistan.
Any delivery dates indicated by STDRAPIDTESTKITS.COM are estimates. If a delivery date is exceeded, the Customer will not be entitled to compensation or dissolution of the agreement.
Unless agreed otherwise between STDRAPIDTESTKITS.COM and the Customer, for orders placed through the web shop a maximum delivery period of 31 calendar days applies.
Unless agreed otherwise between STDRAPIDTESTKITS.COM and the Customer, STDRAPIDTESTKITS.COM determines the means of transport of the goods ordered through the web shop.